{"id":7932,"date":"2024-11-17T18:45:38","date_gmt":"2024-11-17T18:45:38","guid":{"rendered":"https:\/\/fox-plan.com\/?page_id=7932"},"modified":"2024-11-22T08:57:48","modified_gmt":"2024-11-22T08:57:48","slug":"support","status":"publish","type":"page","link":"https:\/\/fox-plan.com\/fr\/support\/","title":{"rendered":"Aide et support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7932\" class=\"elementor elementor-7932\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71981668 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71981668\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b7707ae\" data-id=\"6b7707ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5736c61 elementor-widget elementor-widget-text-editor\" data-id=\"5736c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Explorez nos ressources compl\u00e8tes ci-dessous, y compris des documents d\u00e9taill\u00e9s et des tutoriels vid\u00e9o, pour trouver les r\u00e9ponses \u00e0 toutes vos questions et tirer le meilleur parti de FoxPlan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18cdad3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18cdad3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ebca8d6\" data-id=\"ebca8d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dce18b3 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"dce18b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/fox-plan.com\/fr\/categorie-docs\/commencer\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOCUMENTATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe361f1\" data-id=\"fe361f1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c602ce3 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"c602ce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/fox-plan.com\/fr\/cours\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VID\u00c9O<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6d81fe elementor-widget elementor-widget-text-editor\" data-id=\"a6d81fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous n'avez pas trouv\u00e9 les r\u00e9ponses dont vous avez besoin dans les ressources ci-dessus, soumettez un ticket ci-dessous pour contacter notre \u00e9quipe de support. Ils sont pr\u00eats \u00e0 vous fournir de plus amples informations et \u00e0 vous aider \u00e0 utiliser FoxPlan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cca036c elementor-widget elementor-widget-text-editor\" data-id=\"cca036c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&nbsp;\n\n<p>Veuillez vous connecter ou cr\u00e9er un compte pour acc\u00e9der au portail d'assistance aux clients.<\/p> <div class=\"fst_login_form_auth_wrapper\"><div id=\"fst_login_form\" class=\"fst_login_wrapper\"><form name=\"loginform\" id=\"loginform\" action=\"https:\/\/fox-plan.com\/wp-login.php\" method=\"post\"><p class=\"login-username\">\n\t\t\t\t<label for=\"user_login\">Identifiant ou adresse e-mail<\/label>\n\t\t\t\t<input type=\"text\" name=\"log\" id=\"user_login\" autocomplete=\"username\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-password\">\n\t\t\t\t<label for=\"user_pass\">Mot de passe<\/label>\n\t\t\t\t<input type=\"password\" name=\"pwd\" id=\"user_pass\" autocomplete=\"current-password\" spellcheck=\"false\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-remember\"><label><input name=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\" checked=\"checked\" \/> Se souvenir de moi<\/label><\/p><p class=\"login-submit\">\n\t\t\t\t<input type=\"submit\" name=\"wp-submit\" id=\"wp-submit\" class=\"button button-primary\" value=\"Connecteur Se\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/fox-plan.com\/fr\/support\" \/>\n\t\t\t<\/p><\/form><p style=\"text-align: center\">Vous n'\u00eates pas inscrit ?  <a href=\"#\" id=\"fs_show_signup\">Cr\u00e9er un compte<\/a><\/p><p style=\"text-align: center\">Mot de passe oubli\u00e9 ? <a href=\"#\" id=\"fs_show_reset_password\">R\u00e9initialiser le mot de passe<\/a><\/p><\/div><div class=\"fst_registration_wrapper hide\"><form id=\"fstRegistrationForm\" class=\"fs_registration_form\" method=\"post\" name=\"fs_registration_form\" action=\"\"><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_first_name\"><div class=\"fst_field_label is-required\"><label for=\"fst_first_name\">Pr\u00e9nom<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_first_name\" placeholder=\"Pr\u00e9nom\" name=\"first_name\" required=\"required\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_last_name\"><div class=\"fst_field_label\"><label for=\"fst_last_name\">Nom<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_last_name\" placeholder=\"Nom\" name=\"last_name\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_username\"><div class=\"fst_field_label is-required\"><label for=\"fst_username\">Nom utilisateur<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_username\" placeholder=\"Nom utilisateur\" name=\"username\" required=\"required\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_email\"><div class=\"fst_field_label is-required\"><label for=\"fst_email\">Adresse e-mail<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"email\" id=\"fst_email\" placeholder=\"Votre adresse e-mail\" name=\"email\" required=\"required\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_password\"><div class=\"fst_field_label is-required\"><label for=\"fst_password\">Mot de Passe<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"password\" id=\"fst_password\" placeholder=\"Mot de Passe\" name=\"password\" required=\"required\"  \/><\/div><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/fox-plan.com\/fr\/support\"><input type=\"hidden\" name=\"_fsupport_signup_nonce\" value=\"a1ae019e38\"><button type=\"submit\" id=\"fst_submit\"><svg version=\"1.1\" id=\"loader-1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n           width=\"40px\" height=\"20px\" viewbox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n        <path fill=\"#000\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n          <animatetransform attributetype=\"xml\"\n            attributename=\"transform\"\n            type=\"rotate\"\n            from=\"0 25 25\"\n            to=\"360 25 25\"\n            dur=\"0.6s\"\n            repeatcount=\"indefinite\"\/>\n          <\/path>\n        <\/svg><span>Inscription<\/span><\/button><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><p style=\"text-align: center\">Vous avez d\u00e9j\u00e0 un compte ?  <a href=\"#\" id=\"fs_show_login\">Connexion<\/a><\/p><\/div><div class=\"fst_reset_pass_wrapper hide\"><form id=\"fstResetPasswordForm\" class=\"fs_reset_pass_form\" method=\"post\" name=\"fs_reset_pass_form\" action=\"\"><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_user_login\"><div class=\"fst_field_label is-required\"><label for=\"fst_reset_email\">Adresse e-mail<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_reset_email\" placeholder=\"Votre adresse e-mail\" name=\"user_login\" required=\"required\"  \/><\/div><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/fox-plan.com\/fr\/support\"><input type=\"hidden\" name=\"_fsupport_reset_pass_nonce\" value=\"60b5cc8267\"><button type=\"submit\" id=\"fst_reset_pass\"><svg version=\"1.1\" id=\"loader-1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n           width=\"40px\" height=\"20px\" viewbox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n        <path fill=\"#000\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n          <animatetransform attributetype=\"xml\"\n            attributename=\"transform\"\n            type=\"rotate\"\n            from=\"0 25 25\"\n            to=\"360 25 25\"\n            dur=\"0.6s\"\n            repeatcount=\"indefinite\"\/>\n          <\/path>\n        <\/svg><span>R\u00e9initialiser le mot de passe<\/span><\/button><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Explore our comprehensive resources below, including detailed documents and video tutorials, to find answers to all your questions and get the most out of FoxPlan. DOCUMENTATION VIDEO If you couldn\u2019t find the answers you need in the resources above, submit a ticket below to reach our support team. They are ready to provide further information [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7932","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help and Support - Fox Plan : Project Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fox-plan.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help and Support\" \/>\n<meta property=\"og:description\" content=\"Explore our comprehensive resources below, including detailed documents and video tutorials, to find answers to all your questions and get the most out of FoxPlan. 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